Privacy Policy

Information We May Collect

The information we collect depends on how you interact with FirstSourcePetFoodsReno.com.

Information you provide directly may include:

• Name
• Email address
• Phone number
• Billing or delivery information
• Account information
• Products ordered and order history
• Information you submit through forms or other communications

Please do not provide personal information that is not necessary for your order, question, or other interaction with us.

Orders and Payment Information

When you place an order, we may collect information necessary to process the transaction, communicate with you about the order, coordinate pickup or delivery, maintain business records, and provide customer service.

Payment information may be processed by third-party payment service providers used during checkout. Those providers may collect payment information according to their own privacy and security practices.

We do not intentionally request or retain complete credit or debit card numbers outside of the payment systems used to process transactions.

Information Collected Automatically

Like most websites, FirstSourcePetFoodsReno.com may automatically collect certain technical information when you visit the site. This may include:

• Internet Protocol (IP) address
• Browser and device type
• Operating system
• Referring website or page
• Pages viewed on our website
• Date and time of a visit
• General website usage and performance information

We may use this information to understand how visitors use the website, maintain website security, diagnose technical problems, and improve the customer experience.

Cookies and Similar Technologies

FirstSourcePetFoodsReno.com may use cookies and similar technologies to help the website function properly and improve your experience.

Cookies may be used for purposes such as:

• Remembering shopping-cart contents
• Maintaining account or login sessions
• Remembering website preferences
• Measuring website traffic and performance
• Providing security and fraud prevention

Most web browsers allow you to control or disable cookies through the browser’s settings. Disabling certain cookies may prevent parts of the website, including shopping-cart or account features, from working properly.

How We Use Your Information

Information collected through the website may be used to:

• Process and manage orders
• Coordinate customer pickup or delivery
• Respond to questions and requests
• Provide customer service
• Maintain customer accounts
• Operate and improve the website
• Monitor website performance and security
• Maintain business and transaction records
• Comply with applicable legal or regulatory requirements

When Information May Be Shared

First Source Pet Foods Reno may share information with trusted service providers when reasonably necessary to operate the website, process transactions, communicate with customers, or provide requested services.

These service providers may include companies that assist with:

• Website hosting and maintenance
• Payment processing
• Email and website communications
• Order fulfillment or delivery
• Website analytics
• Security and fraud prevention

Information may also be disclosed when reasonably necessary to comply with applicable law, a court order, legal process, or to protect the rights, property, or safety of First Source Pet Foods Reno, our customers, or others.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain appropriate business and transaction records, resolve disputes, provide customer service, and meet applicable legal, accounting, or security requirements.

Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to websites operated by third parties. First Source Pet Foods Reno does not control the privacy practices, content, or security of those websites.

We encourage you to review the privacy policy of any third-party website you visit.

Your Privacy Choices

You may contact us if you have a question about personal information you have provided through the website or would like to request that information be corrected or deleted where applicable.

We may need to retain certain information when required for legitimate business, accounting, transaction, security, or legal purposes. Depending on where you live, additional privacy rights may apply.

Children’s Privacy

This website is intended for individuals purchasing or researching pet products and is not directed toward children under the age of 13. We do not knowingly seek to collect personal information from children under 13 through this website.

Changes to This Privacy Policy

First Source Pet Foods Reno may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable requirements.

When the policy is updated, the “Last updated” date at the top of this page will be revised.